Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FDFOP2005A Mapping and Delivery Guide
Work in a socially diverse environment
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FDFOP2005A - Work in a socially diverse environment |
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Description | This unit of competency covers the skills and knowledge required to work in a socially diverse environment, including the development and application of cultural awareness required to interact effectively with people from diverse backgrounds. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit is based on the tourism and hospitality unit THHCOR2A Work in a socially diverse environment and the transport and distribution unit TDTG701A Work in a socially diverse environment.This unit involves the application of communication principles and problem solving techniques to facilitate work in a socially diverse environment. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Communicate with people from diverse backgrounds |
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Element: Respond to cross-cultural misunderstandings |
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